Shipping policy

At EliteScrubs, we are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy to understand how we handle shipping and delivery of your purchases.

1. Processing Time

All orders are processed within [insert number] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

 

2. Shipping Confirmation and Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the carrier’s website or our tracking page [insert link to tracking page].

3. Customs, Duties, and Taxes

EliteScrubs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

4. Damages and Issues

We are committed to ensuring that your items arrive in perfect condition. Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

5. Lost or Stolen Packages

EliteScrubs is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

6. Returns and Exchanges

For information on returns and exchanges, please refer to our Refund Policy.

7. Contact Us

If you have any questions or concerns about your shipment, please contact us at:

• Email: msnoetteall@yahoo.com
  
  Thank you for choosing EliteScrubs. We appreciate your business and are dedicated to providing you with exceptional service.